aNinja Notifications

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This page provides an overview of where notifications appear and the available features in your aNinja account.
Various types of notifications are available in aNinja and they can be triggered on different events
Notifications appear to users in different locations and formats, such as text, email, desktop, and mobile push.

  • Log in to your aNinja account

  • Click on Users

  • Click on the edit next to the user.

  • Click on Notifications, here users can allow notifications based on their preference.

Types of notifications:
– Email

Get an email notification for the selected Events.
– Text
Get text/SMS notifications on your mobile number under aNinja profile.

– Desktop
Get desktop notifications on your Mac/Windows for the selected events

– Mobile push
Get a push notification on your IOS/Android devices for the selected events

Events:

-[Text] Any Incoming Text
Get notified about any incoming text(email, mobile, and chatbot)

[Text] Incoming Text to my phone numbers
Get a variety of notifications regarding incoming text sent to your mobile

[Lead] Lead assigned to me
Get notifications when any Lead is assigned to you

[Call] Missed Calls
Get notified about any incoming missed call

[Call] Voicemail
Get notified when someone leaves a voice mail

[Chatbot] New Conversation
Get notified when visitor messages on aNinja chatbot on your site

[Task] Task assigned to me
Get notified when any task is assigned to you.

That’s all on how to configure notifications in aNinja!