Bulk email sequences not reaching all leads

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Sometimes, you might face troubles when sending bulk email sequences to your leads.

The main reasons why emails are not reaching the leads

  • When sending out the bulk email sequences, the system uses the email address that was entered / imported upon the creation of the lead.
    • It is important to use the right info so your bulk sends properly and reaches all the leads.
    • During the mapping when importing a CSV file, use this aNinja field:

contact_email1

for the email address.

  • Another reason behind this issue would be the large amount of emails attempting to send. Manage to segment your outbounds to meet the limitations of your email provider. You can segment your leads using the Smartlists.
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