Contact aNinja Support

You can contact aNinja support, from the Chatbot / Chat icon, or from the Help icon on your aNinja app.

You can always reach out to aNinja support team by email: support@aninja.com.

Contact Support using the Chatbot

• Simply click on the Chat Icon at the bottom right of your aNinja app.

• Type your message and hit enter.
• The chatbot can answer a few simple questions.
• If a support agent is available, he can join the conversation.
• Otherwise, a ticket with your request will be opened and the first available support agent will reach you within 24 hours.

Contact Support using the Help icon

• On the left sidebar, click on the Help icon ( ? )

• Fill in the fields to open a ticket with your question.
  • Choose the type of your question.
  • Fill in the subject of the ticket (required field).
  • And type the description of the problem (required field).

• Click Open ticket
• And a ticket with your question will be created in our ticketing system.
• Our agents will contact you within 24 hours.

Contact aNinja Support by email

You can always send us your questions by email to support@aninja.com.

Our agents will contact you within 24 hours.