How Can We Help?

Contact aNinja Support

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You can contact aNinja support, from the Chatbot / Chat icon, or from the Help icon on your aNinja app.

You can always reach out to aNinja support team by email:


Contact Support using the Chatbot

  • Simply click on the Chat Icon at the bottom right of your aNinja app.

  • Type your message and hit enter.
  • The chatbot can answer a few simple questions.
  • If a support agent is available, he can join the conversation.
  • Otherwise, a ticket with your request will be opened and the first available support agent will reach you within 24 hours.

Contact Support using the Help icon

Contact aNinja Support

  • Fill in the fields to open a ticket with your question.
    • Choose the type of your question.
    • Fill in the subject of the ticket (required field).
    • And type the description of the problem (required field).

  • Click Open ticket
  • And a ticket with your question will be created in our ticketing system.
  • Our agents will contact you within 24 hours.

Contact aNinja Support by email

You can always send us your questions by email to

Our agents will contact you within 24 hours.

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