aNinja was designed to allow you to either port your phone number or add a new phone number to your install to be able to make calls and send texts through our app. In this article, we tell you what to be done if you can’t find a phone number in the area code you want.
No phone number in the area code you want
After checking in you aNinja install through Settings > Phone numbers for a phone number, sometimes you can’t find a phone number in the area code you want. This is because phone numbers are not always available from carriers.
What to do
1- You would want to consider “overlay area codes“. In an overlay numbering plan, an additional area code is assigned to an existing numbering plan area. Thereby avoiding the need for existing customers to change telephone numbers.
2- Or you can request a number. Send us an email to firstname.lastname@example.org. Tell us what you need so we can notify you when the Phone Numbers become available.
This may take 4-6 weeks to hear back from us. We’ll get back to you when we have a determination on availability.