aNinja Reports

Get reports on the workflow of your latest activities and interactions that you’ve made in aNinja in a certain period of time. aNinja reports are simple, understandable, and provide you with a detailed view of your business performance.

When every user can see his reports, admin users can see the reports of all the users.

On the top right of the reports page, you can select the period and the user you want to check his reports.

Accessing the Reports

On the left sidebar, click on Reports icon.aNinja reports

aNinja reports

Below are the reports provided by aNinja:

  • Workflow Summary (ASR)
    • See All Steps Reached across the workflow.
  • Workflow Summary (LSR)
    • See the Last Steps Reached across the workflow.
  • Leads
    • See figures of the leads, created and Via API.
  • Opportunities
    • See figures of the Opportunity statuses.
    • On the right corner of the Opportunity report, see the details of the leads’ opportunities.
  • Emails
    • See figures of all the sent and opened emails, and the open rate.
  • Texts
    • See figures of the incoming and outgoing texts.
  • Calls
    • See figures of the outgoing calls and their total duration.

User Profile

A user can manage his profile and personal settings including notifications, changing his password, call/text forwarding, and more from his profile page.

Where can you find the user’s profile?

The user’s profile can be accessed from 2 places:

  • Click on your name at the top right of the page.
    • Choose Profile in the dropdown.
    • Then, the system opens your profile.

Admin can access all users’ profiles

Admin users can view the list of all the user’s accounts and access their profiles by clicking on the edit pen on the left beside the user’s name.

Editing profile options

  • Profile
    • First name / Last name / Personal mobile number: a user can modify these fields.
    • Email: the email address cannot be changed by the users as this is used for the login and alerts. If you want to change it, please send an email to support@aninja.com.

User profile

  • Password
    • This is the password used for the login.
    • You can change it and click update.
    • Make sure you remember the new password!
    • Lastly, in case you forgot your password, you can reset your password.

  • Language

  • Date / Time
    • Set the date / time of the zone you live in in case it was not different than the default one. Hit update to save the changes.

  • Calls
    • Call forwarding: Calls to your private aNinja numbers (not ring group) will be forwarded to this phone number that you will assign.

  • Text
    • Forwarding any text coming to your aNinja *private* number, not the ring group, to the phone number that you will assign.

  • Notifications
    • You can choose to be notified of the following events by email, text, desktop, or mobile push.
    • Make sure you sign in using the same username to get these notifications.

    • You find here the BCC email that you can use in the BCC section of an email to create leads from the recipients.

  • Teams
    • You can see the teams you are a member of, and see the availability of the team (ON / OFF).

  • Access control

Admin rights

Only admin users are allowed to:

  • Change the role of a user (from user to Admin and vice versa).
  • Manage the team members.
  • and, manage the availability of the teams (ON / OFF).

Search for more help articles in the aNinja Knowledge Base

aNinja API

aNinja API allows you to integrate your different marketplaces into your aNinja account using your private aNinja API key.

What is an API?

An API (Application Programming Interface) is a set of functions that allows applications to access data and interact with external software components, operating systems, or microservices.
To simplify, an API delivers a user’s response to a system and eventually, sends the system’s response back to a user. For example:

  1. When you click “add to cart”;
  2. Then, an API tells the site you added a product to your cart;
  3. Afterward, the website puts the product in your cart
  4. As a result, your cart is updated.

Real-world examples of APIs

Looking for real-world examples of APIs? Every time you visit a page online, you’re interacting with API. Here are some real-world examples so you know how you can interact with aNinja API.

Conclusion

Think you might be ready to try APIs for yourself? Then you can explore APIs, send requests, see what data is returned, and much, much more.
http://developer.aninja.com/

Lastly, have any questions or clarifications on the aNinja API? Leave us a message at support@aninja.com. We will happily assist you.