Email templates can be in plain text or in HTML. Customizing the design of email templates allows you to create a new template entirely from scratch using whatever HTML or design you like.
You can customize HTML templates and include inline CSS and images.
Customizing the design of email templates
- Any standalone CSS can be added into the source code view of the HTML template.
- Inject this source code in the body of your email template by clicking on the source code icon (the 2 brackets icon < >) in the email template editor.
- From the lead view, create an email and either use the customized template, or insert the source code by using the (the 2 brackets icon < >).