Tag: email configuration

Configuring iOS email with Rackspace

Configuring iOS email with Rackspace allows you to send and receive emails using iOS.

Let’s look at how you can use the Rackspace settings to configure your iOS email.

Configuring your iOS email with Rackspace

  1. Visit Settings and tap Passwords and Accounts. In this example, we are using the Mail app for iOS 13.

2. Next, tap Add Account.

3. Select Other at the bottom.

4. Tap Add Mail Account.

5. In the next screen, enter the following information:

Name: Your Name or Business Name
Email Address: Your Mailbox Email Address
Password: Your Mailbox Password
Description: Anything you’d like!

Once done, click Next.

6. Next, enter the following information, the previously entered information should already be prefilled from the last section.

Email Protocol: IMAP

Incoming Mail Server

Host Name: secure.emailsrvr.com
Username: Your Mailbox Email Address
Password: Your Mailbox Password

Outgoing Mail Server

Host Name: secure.emailsrvr.com
Username: Your Mailbox Email Address
Password: Your Mailbox Password

Once done, tap Next.

7. On the next screen, you will need to ensure that the Mail feature is enabled and then hit Save to save your configurations.

Congratulations! You have successfully configured your Rackspace mailbox with the iOS Mail application. The syncing process between the Mail client and your mailbox may take some time based on the amount of email data to be fetched.

Configuring Mozilla Thunderbird email with Rackspace

Configuring Mozilla Thunderbird email with Rackspace allows you to send and receive emails using Mozilla Thunderbird.

Let’s look at how you can use the Rackspace settings to configure your Mozilla Thunderbird email.

What is Rackspace email

Rackspace Email is an affordable, business-class email hosting solution with any time, anywhere access and a 100% uptime guarantee; all backed by industry-leading SLA and administrator access to the team of email hosting experts, 24x7x365.

Moreover, users can access their email using Outlook, their mobile phones, or through the webmail application.

Configuring your Mozilla Thunderbird email with Rackspace

  1. First, Sstart by launching Thunderbird. If this is the first time you’ve opened the Thunderbird, you’ll see a Welcome page prompting you to set up an existing email account.

Your Name: Your Name or Business Name
Email Address: Your Mailbox Email Address
Password: Your Mailbox Password

Once done, click Manual Config.

If you’ve used the Thunderbird before, then go to Menu > New > Existing Mail Account.

2. Then, in the current window, enter the following information to match the image below:

Incoming

Email Protocol: IMAP
Server hostname: secure.emailsrvr.com
Port: 993
SSL: SSL/TLS
Authentication: Autodetect

Outgoing

Email Protocol: SMTP
Server hostname: secure.emailsrvr.com
Port: 465
SSL: SSL/TLS
Authentication: Autodetect

Once done, click Re-test.

3. Once testing is successful, you can click Done to finish the setup.

That’s it! You have now set up Mozilla Thunderbird to work with your Rackspace mailbox. But the syncing process between Thunderbird and your mailbox may take some time based on the amount of email data to be fetched.

Configuring Microsoft email with Rackspace

Configuring Microsoft email with Rackspace allows you to send and receive emails using Microsoft.

Let’s look at how you can use the Rackspace settings (IMAP & SMTP) to configure your Microsoft email.

What is Rackspace email

Rackspace Email is an affordable, business-class email hosting solution with any time, anywhere access and a 100% uptime guarantee; all backed by industry-leading SLA and administrator access to the team of email hosting experts, 24x7x365.

Moreover, users can access their email using Outlook, their mobile phones, or through the webmail application.

Configuring your Microsoft email with Rackspace

  1. Open Mail from the Windows Start Menu.

2. If this is the first time you’ve opened the Mail app, you’ll see a Welcome page. Tap Add Account to get started.

If you’ve used the Mail app before, then go to Settings > Manage Accounts > Add Account.

3. Choose Other Account.

4. Enter your Mailbox Email Address.

5. Next, define the Name you wish to use while sending messages.

6. Enter your Mailbox Password.

That’s it! You have successfully configured your Rackspace mailbox with the Windows Mail client. The syncing process between Windows Mail and your mailbox may take some time based on the amount of email data to be fetched.

Configuring Outlook email with Rackspace

Configuring Outlook email with Rackspace allows you to send and receive emails using Outlook.

Let’s look at how you can use the Rackspace settings to configure your Outlook email.

Configuring Outlook with Rackspace email

  1. Launch Microsoft Outlook. In this demonstration, we are using Microsoft Outlook 2016.

2. If this is the first time you’ve opened Outlook, you’ll see a Welcome page. Click Next to get started.

If you’ve used Outlook before, then go to File > Add Account.

3. Select Yes when prompted about setting up Outlook to connect to an email account and click Next.

4. Select Manual Setup or Additional Server Types and hit Next.

5. Select Manual Setup or Additional Server Types and click Next.

6. In the Add Account window, enter the following information:

User Information

Your Name: Your Name or Business Name
Email Address: Your Mailbox Email Address
Account Type: IMAP
Incoming Mail Server: secure.emailsrvr.com
Outgoing Mail Server: secure.emailsrvr.com

Logon Information

User Name: Your Mailbox Email Address
Password: Your Mailbox Password

Rackspace email integration

Rackspace email integration allows you to set up Rackspace email on your email clients such as Outlook, Thunderbird, Windows, and iOS.

Moreover, enabling IMAP in Rackspace mail allows you to use IMAP (Internet Message Access Protocol) to sync your Rackspace Mail on aNinja app.

Overview of IMAP Protocol

IMAP is a protocol that allows you to download email messages from your Rackspace Mail server. It also allows you to access them with desktop email clients like Outlook/ Mac Mail and/or mobile email clients. So, you can configure Rackspace Mail on any standard IMAP email client using the IMAP and SMTP Server Settings.

Moreover, IMAP allows a two-way synchronization between the email clients and your Rackspace email account. It means that you can access the same account from multiple email clients.

Rackspace Mail IMAP Settings 

IMAP lets you configure your email client to receive incoming mail from your Rackspace email account. It allows two-way syncing, which is great if you’ll be checking email from multiple devices.

Here are the IMAP settings at Rackspace:

  • Your Name: Your Name or Business Name
  • Login Name: Your Mailbox Email Address
  • Password: Your Mailbox Password
  • Account Type: IMAP
  • Incoming Mail Server: secure.emailsrvr.com
  • Incoming Mail Server (IMAP) TCP Port: 993 (SSL)
Rackspace Mail SMTP Settings

Whereas IMAP helps you receive incoming mail, SMTP is a protocol that handles sending emails via Rackspace. You can use it to configure your email client so that you’re able to send emails right through that client.

Here are the SMTP settings at Rackspace:

  • Your Name: Your Name or Business Name
  • Login Name: Your Mailbox Email Address
  • Password: Your Mailbox Password
  • Account Type: IMAP
  • Outgoing Mail Server: secure.emailsrvr.com
  • Outgoing Mail Server (SMTP) TCP Port: 465 (SSL)

Configuring your email client with Rackspace email

After enabling IMAP in Rackspace mail, now, let’s look at how you can use the Rackspace settings from above to configure different email clients.

As mentioned earlier, we’ll cover these four popular email clients. Just click on your email provider and you will be redirected to the helping article.

 

Configuring your email account

Configuring your email account allows you to work on both aNinja and your email account in total synchronization.

aNinja was designed to offer two-way email integration. This means, when you send emails from aNinja, the system automatically logs them in the sent folders of both aNinja and your email account (Gmail or your mobile phone).

Benefits of email configuration

  • By connecting your email account with aNinja, aNinja begins to automatically track the email actions with any contacts between aNinja and your email account.configuring your email account
  • You can work from either aNinja Inbox or your email account. And the changes transmit between the two. So you don’t waste time seeing emails again in one place that you’ve handled in another.
  • When sending emails through your email client (ex: Outlook, Gmail…) there’s no need to BCC aNinja. The emails automatically show up in your aNinja account in the history of the matching leads.
  • Received emails also show in the inbox of aNinja and your email account.
    • However, if you receive an email and the sender’s email is not saved in aNinja, this email appears only in the email client and does not show in aNinja.

    • Basically, we don’t automatically create a lead for the incoming email if the email address is not saved in your system.

  • aNinja automatically syncs all email communications that you initiate with any contact in aNinja.

Need help configuring your email account? Leave us an email at support@aninja.com. We will happily assist you!

Syncing emails from outside aNinja to the leads contacts

Once you’ve connected your email, and configured it with aNinja, as result, the email syncing is automatically processed: the system starts to automatically import the sent & received emails from your private email into your aNinja account.

Afterward, they are saved to the appropriate leads’ contacts in aNinja; even if you’ve sent those emails from outside of aNinja.

Configuring your email account

aNinja was designed to offer two-way email integration. This means that when you send emails from aNinja, they are automatically logged in the sent folders of both aNinja and your email account (Gmail or your mobile phone). Configuring your email account allows you to work on both aNinja and your email account in total synchronization.

Syncing emails to the leads’ contacts

When you import your contacts from your email account, they are saved as leads. And relatively the imported sent & received emails  are automatically attached to the matching email addresses in the contacts of those leads. Those emails appear in the history section of the lead in the lead view, listed in ascending order of the date.

History of emails

When you create or import a lead, if his email address matches your contacts saved in aNinja, then the system automatically adds the emails in the history section of the lead in the lead view.