Connect your Microsoft Office 365 (Hotmail) with aNinja

Connect your Microsoft Office 365 – Outlook (Hotmail) with aNinja to start sending emails to your leads.

Office 365 email integration with aNinja allows you to use your Hotmail account in aNinja app to send, receive, and view all the email interactions in parallel with your email client.

To secure your email account, and for the integration with aNinja to work, you want to create an App Password.

When connecting your Hotmail account with aNinja, it’s important to complete the 2 steps for your email to sync correctly.

Connect your Microsoft Office 365 (Hotmail) with aNinja

Before you go ahead and connect your Microsoft Office 365 email with aNinja, make sure to enable the two-step verification and generate an app password.

  • On the left sidebar, click on Settings > Email Accounts
  • If you already have an email account saved in aNinja, and want to complete the authorization, click on the edit pen next to the email. Then go to step 2 —> Connect/Re-auth.
  • Otherwise, go ahead and create an email account. Click Add Email Account
Step 1
  • Fill in the following fields: Name and Emailconnect your email with aNinja
  • And hit Update
Step 2
  • Click Connect / Re-auth

Connect your Gmail with aNinja

  • Enter the app password that you generated for aNinja, and hit Login.

Connect your Microsoft Outlook (Hotmail) with aNinja

  • Once set up, your Email account would show up running under the status.Connect your Microsoft Outlook (Hotmail) with aNinja

You can also connect your email using IMAP settings

Note! It is very important to complete the 2 steps for the email to sync correctly.

Unable to authorize the Microsoft Office 365 account 

The error Unable to Authorize Microsoft/Office365 account may occur when an account has an issue with the connected mailbox.

Instructions on how to resolve this problem.

After which please restart your authentication flow in aNinja.

 

Connect your Gmail with aNinja

Connect your Gmail with aNinja to start sending emails to your leads. It’s important to complete the 2 steps of the authorization for your email to sync properly.

Connect your Gmail with aNinja

  • On the left sidebar, click on Settings > Email Accounts
  • If you already have an email account saved and want to complete the authorization, click on the edit pen next to the email. Then go to step 2 —> Connect/Re-auth.
  • Otherwise, go ahead and create an email account. Click Add Email Account
Step 1
  • Fill in the following fields: Name and Emailconnect your email with aNinja
  • And hit save
Step 2
  • For Google Workspace, it’s required to whitelist aNinja before you continue.
  • Click Connect / Re-auth

Connect your Gmail with aNinja

  • Enter your email then hit NextConnect your Gmail with aNinja
  • Enter your password then hit Next
  • You will receive a security message “Google hasn’t verified this app”
  • Click AdvancedConnect your Gmail with aNinja
  • Then hit “Go to Security Nylas (unsafe)”Connect your Gmail with aNinja
  • Toggle all the checkboxes to allow Nylas to access your Google accountConnect your Gmail with aNinja
  • Lastly, click “Continue”Connect your Gmail with aNinja
  • Once set up, your Gmail account would show up running under the status.

Note! It is very important to complete the 2 steps for the email to sync properly.

Configuring iOS email with Rackspace

Configuring iOS email with Rackspace allows you to send and receive emails using iOS.

Let’s look at how you can use the Rackspace settings to configure your iOS email.

Configuring your iOS email with Rackspace

  1. Visit Settings and tap Passwords and Accounts. In this example, we are using the Mail app for iOS 13.

2. Next, tap Add Account.

3. Select Other at the bottom.

4. Tap Add Mail Account.

5. In the next screen, enter the following information:

Name: Your Name or Business Name
Email Address: Your Mailbox Email Address
Password: Your Mailbox Password
Description: Anything you’d like!

Once done, click Next.

6. Next, enter the following information, the previously entered information should already be prefilled from the last section.

Email Protocol: IMAP

Incoming Mail Server

Host Name: secure.emailsrvr.com
Username: Your Mailbox Email Address
Password: Your Mailbox Password

Outgoing Mail Server

Host Name: secure.emailsrvr.com
Username: Your Mailbox Email Address
Password: Your Mailbox Password

Once done, tap Next.

7. On the next screen, you will need to ensure that the Mail feature is enabled and then hit Save to save your configurations.

Congratulations! You have successfully configured your Rackspace mailbox with the iOS Mail application. The syncing process between the Mail client and your mailbox may take some time based on the amount of email data to be fetched.

Configuring Mozilla Thunderbird email with Rackspace

Configuring Mozilla Thunderbird email with Rackspace allows you to send and receive emails using Mozilla Thunderbird.

Let’s look at how you can use the Rackspace settings to configure your Mozilla Thunderbird email.

What is Rackspace email

Rackspace Email is an affordable, business-class email hosting solution with any time, anywhere access and a 100% uptime guarantee; all backed by industry-leading SLA and administrator access to the team of email hosting experts, 24x7x365.

Moreover, users can access their email using Outlook, their mobile phones, or through the webmail application.

Configuring your Mozilla Thunderbird email with Rackspace

  1. First, Sstart by launching Thunderbird. If this is the first time you’ve opened the Thunderbird, you’ll see a Welcome page prompting you to set up an existing email account.

Your Name: Your Name or Business Name
Email Address: Your Mailbox Email Address
Password: Your Mailbox Password

Once done, click Manual Config.

If you’ve used the Thunderbird before, then go to Menu > New > Existing Mail Account.

2. Then, in the current window, enter the following information to match the image below:

Incoming

Email Protocol: IMAP
Server hostname: secure.emailsrvr.com
Port: 993
SSL: SSL/TLS
Authentication: Autodetect

Outgoing

Email Protocol: SMTP
Server hostname: secure.emailsrvr.com
Port: 465
SSL: SSL/TLS
Authentication: Autodetect

Once done, click Re-test.

3. Once testing is successful, you can click Done to finish the setup.

That’s it! You have now set up Mozilla Thunderbird to work with your Rackspace mailbox. But the syncing process between Thunderbird and your mailbox may take some time based on the amount of email data to be fetched.

Configuring Microsoft email with Rackspace

Configuring Microsoft email with Rackspace allows you to send and receive emails using Microsoft.

Let’s look at how you can use the Rackspace settings (IMAP & SMTP) to configure your Microsoft email.

What is Rackspace email

Rackspace Email is an affordable, business-class email hosting solution with any time, anywhere access and a 100% uptime guarantee; all backed by industry-leading SLA and administrator access to the team of email hosting experts, 24x7x365.

Moreover, users can access their email using Outlook, their mobile phones, or through the webmail application.

Configuring your Microsoft email with Rackspace

  1. Open Mail from the Windows Start Menu.

2. If this is the first time you’ve opened the Mail app, you’ll see a Welcome page. Tap Add Account to get started.

If you’ve used the Mail app before, then go to Settings > Manage Accounts > Add Account.

3. Choose Other Account.

4. Enter your Mailbox Email Address.

5. Next, define the Name you wish to use while sending messages.

6. Enter your Mailbox Password.

That’s it! You have successfully configured your Rackspace mailbox with the Windows Mail client. The syncing process between Windows Mail and your mailbox may take some time based on the amount of email data to be fetched.

Configuring Outlook email with Rackspace

Configuring Outlook email with Rackspace allows you to send and receive emails using Outlook.

Let’s look at how you can use the Rackspace settings to configure your Outlook email.

Configuring Outlook with Rackspace email

  1. Launch Microsoft Outlook. In this demonstration, we are using Microsoft Outlook 2016.

2. If this is the first time you’ve opened Outlook, you’ll see a Welcome page. Click Next to get started.

If you’ve used Outlook before, then go to File > Add Account.

3. Select Yes when prompted about setting up Outlook to connect to an email account and click Next.

4. Select Manual Setup or Additional Server Types and hit Next.

5. Select Manual Setup or Additional Server Types and click Next.

6. In the Add Account window, enter the following information:

User Information

Your Name: Your Name or Business Name
Email Address: Your Mailbox Email Address
Account Type: IMAP
Incoming Mail Server: secure.emailsrvr.com
Outgoing Mail Server: secure.emailsrvr.com

Logon Information

User Name: Your Mailbox Email Address
Password: Your Mailbox Password

Rackspace email integration

Rackspace email integration allows you to set up Rackspace email on your email clients such as Outlook, Thunderbird, Windows, and iOS.

Moreover, enabling IMAP in Rackspace mail allows you to use IMAP (Internet Message Access Protocol) to sync your Rackspace Mail on aNinja app.

Overview of IMAP Protocol

IMAP is a protocol that allows you to download email messages from your Rackspace Mail server. It also allows you to access them with desktop email clients like Outlook/ Mac Mail and/or mobile email clients. So, you can configure Rackspace Mail on any standard IMAP email client using the IMAP and SMTP Server Settings.

Moreover, IMAP allows a two-way synchronization between the email clients and your Rackspace email account. It means that you can access the same account from multiple email clients.

Rackspace Mail IMAP Settings 

IMAP lets you configure your email client to receive incoming mail from your Rackspace email account. It allows two-way syncing, which is great if you’ll be checking email from multiple devices.

Here are the IMAP settings at Rackspace:

  • Your Name: Your Name or Business Name
  • Login Name: Your Mailbox Email Address
  • Password: Your Mailbox Password
  • Account Type: IMAP
  • Incoming Mail Server: secure.emailsrvr.com
  • Incoming Mail Server (IMAP) TCP Port: 993 (SSL)
Rackspace Mail SMTP Settings

Whereas IMAP helps you receive incoming mail, SMTP is a protocol that handles sending emails via Rackspace. You can use it to configure your email client so that you’re able to send emails right through that client.

Here are the SMTP settings at Rackspace:

  • Your Name: Your Name or Business Name
  • Login Name: Your Mailbox Email Address
  • Password: Your Mailbox Password
  • Account Type: IMAP
  • Outgoing Mail Server: secure.emailsrvr.com
  • Outgoing Mail Server (SMTP) TCP Port: 465 (SSL)

Configuring your email client with Rackspace email

After enabling IMAP in Rackspace mail, now, let’s look at how you can use the Rackspace settings from above to configure different email clients.

As mentioned earlier, we’ll cover these four popular email clients. Just click on your email provider and you will be redirected to the helping article.

 

Enabling IMAP in Yahoo mail

Enabling IMAP in Yahoo mail allows you to use IMAP (Internet Message Access Protocol) to sync your Yahoo Mail on aNinja app.

Overview of IMAP Protocol

IMAP is a protocol that allows you to download email messages from your Yahoo Mail server. It also allows you to access them with desktop email clients like Outlook/ Mac Mail and/or mobile email clients. So, you can configure Yahoo Mail on any standard IMAP email client using the IMAP and SMTP Server Settings.

Moreover, IMAP allows a two-way synchronization between the email clients and your Yahoo Mail account. It means that you can access the same account from multiple email clients.

Yahoo Mail IMAP Settings 

To access Yahoo Mail seamlessly in an email program, open the program’s new account section, and enter these settings:

  • Yahoo Mail IMAP server: imap.mail.yahoo.com
  • IMAP port: 993
  • IMAP TLS/SSL: yes
  • IMAP username: Your full Yahoo Mail address
  • IMAP password: Your Yahoo Mail password or app password
Yahoo Mail SMTP Settings
  • Yahoo Mail SMTP server: smtp.mail.yahoo.com
  • SMTP port: 465 (try 587 as an alternative)
  • SMTP TLS/SSL: yes
  • SMTP username: Your complete Yahoo Mail address
  • SMTP password: Your Yahoo Mail password

Enabling IMAP in Yahoo mail

  1. Sign in to Yahoo Mail.
  2. Go to your “Account security” settings.
  3. Turn on Allow apps that use less secure sign in.

Use 2-step with phone verification

You will receive a text or a call with a new code that you need to enter at sign-in.

  1. First, sign in to your Account Security page.
  2. Next to “2-Step Verification,” click Turn on 2SV.
  3. Then, click Get started.
  4. Select Phone number for your 2-step verification method.
  5. Lastly, follow the on-screen prompts to complete the process.

IMAP/SMTP Password in Yahoo mail

Follow these steps only if you have 2-Step-Verification enabled:

  1. First, position the mouse cursor over your name in the top Yahoo! Mail navigation bar.
  2. Then, select Account Info on the page that appears.
  3. Open the Account Security category.
  4. Select Generate App password under Account security.
  5. Click “Get started”
  6. Type your app’s name (aNinja)
  7. And click Generate password
  8. Use the generated password which is being displayed both in IMAP and SMTP sections in your email account settings.
  9. Lastly, click Done.

Enabling IMAP in iCloud mail

Enabling IMAP in iCloud mail allows you to use IMAP (Internet Message Access Protocol) to sync your iCloud Mail into aNinja app.

Overview of iCloud

Apple’s iCloud email is a great free service that is configured automatically on Macs and iDevices. If you work on multiple platforms or with non-Apple email programs, however, you’ll have to manually configure access.

Note that other forms of email, such as POP and Exchange, are not compatible with iCloud. So, make sure your email application or operating system supports IMAP email accounts.

iCloud Email IMAP settings

Email Settings Port Number
iCloud IMAP Incoming mail server:
imap.mail.me.com
993, requires SSL
143, non-secure
iCloud SMTP Outgoing mail server:
smtp.mail.me.com
587, requires SSL
465, non-secure
  • Configure IMAP settings for incoming mail
  1. First, enter the IMAP Server Name: imap.mail.me.com
  2. Then, set SSL to “Yes”
  3. Set the Port to 993
  4. And, se your full iCloud email address as your user name; for example: myname@me.com
  5. Lastly, enter your iCloud password, which is case-sensitive, in the password field
  • Set up your SMTP settings for outgoing mail
  1. First, enter the SMTP Sever Name: smtp.mail.me.com
  2. Then, choose “Yes” to SSL
  3. Set the Port to 587
  4. And, choose “Yes” to SMTP Authentication
  5. Use your full iCloud email address as your user name; for example: myname@me.com
  6. Lastly, enter your iCloud password, which is case-sensitive, in the password field

2 Factor Authentication in iCloud Mail

To generate and use app-specific passwords, your Apple ID must be protected with  two-factor authentication.

  • First, choose Apple menu  > System Preferences, then click Apple ID/ iCloud.
  • Then, click Password & Security under your name.
  • Lastly, hit Turn On Two-Factor Authentication.

Generating iCloud Mail App Password

If you wish to sync your iCloud email in aNinja, then you will need to generate an app password.

  1. Sign in to appleid.apple.com.
  2. In the Sign-In and Security section, click App-Specific Passwords.
  3. Click Generate an app-specific password or click Blue plus sign icon., then follow the steps on your screen.

After you generate your app-specific password, enter or paste it into the password field of aNinja.

Enabling IMAP in Zoho mail

Enabling IMAP in Zoho mail allows you to use IMAP (Internet Message Access Protocol) to sync your Zoho Mail on aNinja app.

Overview of IMAP Protocol

IMAP is a protocol that allows you to download email messages from your Zoho Mail server. It also allows you to access them with desktop email clients like Outlook/ Mac Mail and/or mobile email clients. So, you can configure Zoho Mail on any standard IMAP email client using the IMAP and SMTP Server Settings.

IMAP allows a two-way synchronization between the email clients and your Zoho Mail account. It means that you can access the same account from multiple email clients.

Zoho Mail IMAP Server Details

You can configure your Zoho Mail account on any standard IMAP client with the configuration details given below.

Incoming Server Settings (Personal users with an email address, username@zoho.com):

Incoming Server Name: imap.zoho.com
Port: 993
Require SSL: Yes
Username: username@zoho.com 

Incoming Server Settings (Organization users with a domain-based email address, you@yourdomain.com):

Incoming Server Name: imappro.zoho.com
Port: 993
Require SSL: Yes
Username: you@yourdomain.com 

Outgoing Server Settings: (Personal users with an email address, username@zoho.com):

Outgoing Server Name: smtp.zoho.com
Port: 465 with SSL or
Port: 587 with TLS
Require Authentication: Yes

Outgoing Server Settings (Organization users with a domain-based email address, you@yourdomain.com):

Outgoing Server Name: smtppro.zoho.com
Port: 465 with SSL or
Port: 587 with TLS
Require Authentication: Yes

User Name:  Enter your Zoho username or your complete Zoho Mail address. If your domain is hosted with Zoho, then your email address will be in the format you@yourdomain.com.

Email Address: Enter Your Zoho Mail address. If your domain is hosted with Zoho, then your email address will be in the format you@yourdomain.com.

Password: Enter your Zoho account password. You might require an Application-specific Password if Two-factor Authentication is enabled.

Enabling IMAP Access

To enable IMAP Access for your email account:

  1. First, log in to Zoho Mail
  2. Then, go to Settings 
  3. Navigate to Mail Accounts and click the respective email address from the left listing.
  4. Lastly, under the IMAP section, check the IMAP Access box.
    Enabling IMAP in Zoho mail

IMAP/SMTP password in Zoho mail

Follow these steps only if you have 2-Step-Verification enabled.

  1. First, log in to Zoho Accounts
  2. From the left menu, navigate to Security and click App passwords
  3. Then, click Generate New Password.
  4. You will have to give a name the name of your application for future reference. Enter the name and click Generate.
  5. Lastly, your password will be generated. And you can use it to log in from one application.

Note:

  • The device-specific password will be displayed only once and will not be displayed again.
  • When providing the password to your email clients, enter it without any spaces.
  • You can delete an application-specific password whenever you longer use that device or application or want to revoke access to that application.