Connect your email with aNinja using the Custom IMAP settings

Connect your Email with aNinja to start sending emails to your leads. If you don’t know your email provider, or can’t find it listed in aNinja, you can use your email configuration info or the server settings to connect your email with aNinja using IMAP.

It’s important to complete the 2 steps of the authorization for your email to sync properly.

Connect your Email with aNinja using IMAP

On the left sidebar, click on Settings > Email Accounts

  • If you already have an email account saved and want to complete the authorization, click on the edit pen next to the email. Then go to step 2 —> Connect/Re-auth.
  • Otherwise, go ahead and create an email account. Click Add Email Account.

Step 1

Fill in the following fields: Name and Emailconnect your email with aNinja

  • And hit Update
Step 2
  • Click Connect / Re-auth

Connect your Gmail with aNinja

  • Scroll down and click on “See all providers

  • Then hit “Custom IMAP settings

  • Type your password.
  • Fill in the email configuration info under Server Information, to log in with IMAP.
    • You can find the email configuration in your email under “Server Settings”.

  • Lastly, hit Login.

Once set up, your Email account would show up running under the status.

Note! It is very important to complete the 2 steps for the email to sync properly.

Email-sending limit

Every email server has an Email-sending limit and it predefines how many messages it allows you to send each day.

aNinja was designed to make sending and receiving Emails easy, using your Email server.

Through aNinja, you can send a bulk email sequence to all your leads, or a group of leads that you pull out using a Smartlist.

Bulk Email sequences stopped sending out

When you’ve reached the daily Email-sending limit allowed by your Email server, it stops sending Emails from your account.

The daily sending limits of the different Email service providers

Godaddy Workspace

500 SMTP relays per day


10,000 sent Email messages per 24-hour period. However, this can be lower if your Google Workspace account is still in a trial-like period.


2,000 sent Email messages per day

Office 365 / Outlook

Daily recipients: 5,000

Maximum recipients per message: 500

What to do to send a large bulk of Emails

The best recommendation would be to connect aNinja with a Transactional Email service provider (such as Sendgrid). You’ll then be able to send 10K to 1M+ eventually Emails without affecting your Email provider.

Moreover, Sendgrid adds Unsubscribe links to the Emails you send through it. It also tracks spam scores and notifies you.

SendGrid is usually used to send out bulk email sequences and it works well with aNinja.

Connecting Sendgrid with aNinja

To connect Sendgrid with aNinja:

  • Create a Sendgrid account (so you get an API key that we place in aNinja). You can start with a free tier or their basic tier.
  • Authenticate your outgoing domain DNS (we can assist with this).

Please let us know if you’d like to Integrate with Sendgrid. Leave us an email at We’re more than happy to assist you!


IMAP vs POP3: These are 2 different methods to access mail from a third-party email client or software.

When setting up a mail client such as Microsoft Outlook, Mac Mail, iPhone, or Android, you will need either enter POP or IMAP server settings.

POP3 (Post Office Protocol)

POP (Post Office Protocol) stores the emails on a single device and not on the server. POP doesn’t support public folder access. The folders are only accessed from the client’s device. This does not enforce aNinja’s vision for mobile data access.

If you want to keep messages on the server, make sure to enable the setting “Keep email on server”. Or all messages are deleted from the server once downloaded to the app or software.

IMAP (Internet Messaging Access Protocol)

IMAP is an internet protocol that lets you sync your email inbox across multiple devices. It also allows a two-way synchronization between the email clients and aNinja. So that if you communicate by email with your lead/customer (whether from aNinja, your email client, or anywhere), you will have all the relevant emails for that lead centralized in the aNinja lead view, as well as available in your email clients.

Why does aNinja only support IMAP

  • We only support IMAP because the main difference is that IMAP allows us to read the messages on the server and keep them there.
  • POP (an older protocol, that gets the messages off the server)
  • aNinja synchronizes the email messages view. So if you communicate by email with your lead/customer (whether from aNinja, your email client, or anywhere) you will have all the relevant emails for that lead centralized in the aNinja lead view (as well as available in your email clients).

Need help understanding the difference between IMAP vs POP3? Leave us a message at We will happily assist you!