aNinja Utilities

aNinja utilities bring you a range of useful features that allow you to manage your lead contacts and keep a clean database.

Accessing aNinja Utilities

You can access aNinja utilities from Settings on the left sidebar.

Go ahead and click on the help (?) icon next to Settings. It will redirect you to a short youtube video to get an overview of the Settings.

Utility options

The options that bring you aNinja utilities are:

  • Delete all leads that don’t have a phone number
    • Including empty contacts
  • Delete Leads with all their contacts set as “do not contact

 

Exporting Contacts from Mailchimp

You can export your contacts from Mailchimp and import them into your aNinja account to augment your lead database.

You can export an entire audience, a segment, or a group.

Configure contact table

  • Click Audience > All contacts
  • Click the Toggle Columns drop-down menu.
  • Uncheck the boxes next to the fields you want to hide or check the boxes next to the fields you want to view.
    Cursor checks box in toggle columns drop-down menu.
  • To reorder columns, click and drag the three dots next to any name field and drag it to your preferred location.
    Cursor clicks three dots next to name field.
  • Click Save.

View or export an audience

To view or export your entire audience, follow these steps.

  • Click Audience > All contacts.
  • If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
  • Click Export Audience.
    • You will receive the exported audience by email. You can download the file to your computer.
  • Or from Mailchimp, after the export loads, click Export as CSV to download the file to your computer.

View or export a segment

To view or export a saved segment, follow these steps.

  • Click Audience > All contacts.
  • If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
  • Click View Segment, and choose the segment you want to export.
  • Click Export Segment.
    click export segment

    • You will receive the exported segment by email. You can download the file to your computer.
  • Or in Mailchimp, after the export loads, click Export as CSV to download the file to your computer.

View or export tagged contacts

To view or export tagged contacts, follow these steps.

  • Click Audience > All contacts.
  • If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
  • Click the Filter by Tags drop-down menu and choose the tag you want to work with.
  • It generates a segment of all the contacts in your audience with that tag applied to them.
  • From the segment view, click the Filtered By Tags drop-down menu to choose more tags. When you’re done, click Export Segment.
    • You will receive the exported segment by email. You can download the file to your computer.
  • Or in Mailchimp, after the export loads, click Export as CSV to download the file to your computer.

View or export a group

  • Click Audience > Audience dashboard.
  • If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
  • Click the Manage Audience drop-down and choose Manage contacts.
  • Click Groups.
  • Then, hit View Groups to expand the group you want to view.
  • Click the # contacts link to view the individual contacts in each group.
  • Click Export Segment.
    • You will receive the exported segment by email. You can download the file to your computer.
  • Or in Mailchimp, after the export loads, click Export as CSV to download the file to your computer.

Open your export file

Your export may include a ZIP file that contains separate CSV files for each type of contact (subscribed, unsubscribed, non-subscribed, and cleaned). Unarchive the ZIP file to access the CSV files and open each file individually in your preferred spreadsheet application ( Microsoft ExcelGoogle Sheets, or OpenOffice Calc.)

 

Lead’s Contacts

The lead’s contact section in the Lead View, shows all the contacts saved under your lead (employees of the same company, relatives, etc…). It’s a good component for filtering based on contact info. The lead’s contacts are email, phone number, and URL.

You can mark a contact as “do not contact” and he will stop receiving your bulk sequences. You can still send him emails / texts from the lead view.

Relocate the contacts in the lead’s contacts if you have multiple ones. The first one will be considered the primary contact.

Lead's contacts

What if the email address or phone number were incorrect?

It is important that the lead contact are correct so your outbound emails and texts reach your leads.

You will be notified that your outbound was not sent due to the incorrect email address or phone number.

Searching for a lead using the contact info

Just type your contact info in the top navigation bar and aNinja will search all your CRM to find the lead(s) related to your search.

The results will show in the Leads View. Go ahead and save your search as Smartlist. You can share your Smartlist with other users too.

Bulk Activities

After filtering your leads based on contacts, the results will show in the Leads View. Now, you can perform the below activities on the results: