Adding Attachments to Templates

Instead of adding attachments to your templates, we recommend you host your attachment files and add the link in your template.

Attachments to email templates

We presently don’t allow adding attachments to email templates.

We recommend hosting your attachment files on your website or a file hosting service and adding the link to download it in your template call to action.

This has the following advantages:

  • If need be, you can update the file at the link source.
    • This is useful if the attachments need urgent changes after the emails have been sent out.
  • It increases the reachability of your emails:
    • As it lowers the email spam score.
    • And you’ll be sending smaller-sized outbound emails.

Attachments to text templates

Adding an attachment to your text template will convert the SMS text into an MMS.

In Settings > Templates > Add text template > Choose file Adding Attachments to Templates

In such cases, you want to consider counting your text characters to avoid being considered as multiple segments and being overcharged for them.

To prevent such incidents, we recommend hosting your attachment files on your website or a file hosting service and adding the link to download it in your template call to action.