MMS messages

MMS stands for ‘multimedia messaging service’. It was built using the same technology as SMS (short message service) text messages. While SMS was built to send short messages, MMS focuses on sending multimedia messages. Some of the rich content types which can be sent include phone contacts, audio and video files, and images.

Types of MMS messages

  • Audio files
  • Video files
  • Images

Sending an MMS through aNinja

  • Search for your lead
  • When on a lead View, click on Text in the toolbar
  • Click on the attachment icon
  • And, hit send

Media types

Different carriers support different types of media.

Most of the phone carriers support image file attachments in one of the supported file formats (jpeg, png, and gif) and they might not support these types (PDF, BMP, MPEG, MP4, Quicktime, and 3GPP).

Attachment Limits

An MMS message body can be up to 1600 characters long, which equals 4.8KB or roughly 1% of the total size limit.

If your message (including body text and media) is larger than 5 MB, your message request will fail.

If your media is not an image file and is larger than the limit allowed by the destination carrier, your MMS message will fail.