Tag: sequence status

aNinja Activities Logs

It’s important to have a clear understanding of all the activities and interactions that occur on your aNinja account. aNinja provides a helpful solution in the form of activity logs reports, allowing you to conduct audits whenever necessary.

Specifically, the logs report feature provides a comprehensive overview of all incoming and outgoing calls, emails, and texts, and the triggers you’ve launched. Additionally, you can easily view the failed leads API injection.

Accessing aNinja Activities Logs reports

Activities Logs

  • Calls
    • You can see the details of the incoming and outgoing calls, including the lead ID, duration and date of the calls.
    • You can also listen to the recordings of the conversations.
  • Emails
    • Here are saved all the details on the incoming and outgoing emails, including the sequences and their statuses.
  • Texts
    • You can see the details of the incoming and outgoing texts, including the sequences and their statuses.
  • Audit Log
    • As an admin user, this option allows you to see the activity of the users in searching for leads using smartlists or from the top navigation bar, and the lead view that the users opened.
  • Failed leads API injection
    • You can identify any leads that failed to import into your aNinja account via API for duplicate emails.

Launching Bulk Email sequences

Launching bulk email sequences typically refers to the process of sending a large number of emails to a one or a group of recipients all at once, using an automated messaging system.

You can also launch an email sequence to a bulk import list.

The emails are typically pre-written (email templates) and scheduled in sequences in advance. aNinja takes care of sending the messages at the designated time or interval.

Launching bulk email sequences to all leads

Launching bulk email sequence

  • You’ve just started an email sequence for all your leads.

Launching email sequences to a group of leads

  • Choose a saved Smartlist or create a new one.

Launching bulk email sequence

An alert pops up to show the number of leads included in this sequence and that have no email addresses. Click on the number to see those leads.

Checking the status of email sequences

After launching your email sequence, you can check for its status in the Dashboard Widget “Bulk Sequences”.

Stopping an email sequence

From the Dashboard Widget “Bulk Sequences” you can also stop the email sequence if the sequence delay setup is of 1 or more days.

You can stop a sequence for a single lead from the “Active Email Sequence” in their lead view.

 

Launching bulk text sequences

Launching bulk text sequences is sending a series of texts automatically to a group of recipients all at once, using an automated messaging system.

You can also send a text sequence to a bulk import list. A text sequence is an efficient way to automate a time-consuming process. And it can be set up to be triggered or sent at the designated time or interval.

Launching text sequences to ALL leads

  • Click on Bulk Text Sequence on the top right.

  • And hit Launch Bulk Text Sequence

An alert pops up to show the number of leads included in this sequence and that have no phone numbers. Click on the number to see those leads.

Launching bulk text sequences to a group of leads

  • Click on Bulk Text Sequence on the top right

  • Select the Text Sequence

  • And hit Launch Bulk Text Sequence

An alert pops up to show the number of leads included in this sequence and that have no phone numbers. Click on the number to see those leads.

You can also launch sequences to a single lead from the lead view and track it.

Tracking a text sequence

After launching your text sequence, you can check its status in the Dashboard Widget “Bulk Sequences”.

Expired Text sequences

The in-queue text sequences expire if they were not sent for over 36 hours past the intended launch time of the sequence step.

Stopping a text sequence

From the Dashboard widget “Bulk Sequences”, you can also stop sending the text sequence only if the sequence delay setup is of 1 or more days.

You can also stop a sequence for a single lead from the “Active Text Sequence” in the lead view. This does not affect the sequence. It only stops sending it to this specific lead.