Enabling SendGrid for your Transactional Emails

Enabling SendGrid for your Transactional Emails allows you to send a large number of email sequences through aNinja without limitations and without worrying about spam filters marking your messages as spam.

Email Services

By default, all emails go through the users’ email service (e.g. Gmail, Outlook…) using Nylas APIs. This is not recommended for bulk emails because the user is limited to the maximum number of emails allowed by his email service.

So, to be able to send bulk emails without limitations, we highly recommend using SendGrid.

Enabling SendGrid

1- Sign in to SendGrid

Or Signup to SendGrid if you don’t already have an account

  • Make sure you sign-up for the Essentials plan in Sengrid for this to work.
2- Create a SendGrid API key

Make sure to save your SendGrid API key immediately, as it shows one time, and if you lost it, you can’t retrieve it.

3- Authenticate your domain in SendGrid
  • This means that you are showing your email provider that SendGrid has your permission to send emails on your behalf.
  • After that, your recipients will no longer see the “via sendgrid.net” message on your emails. Which shows that the emails are coming from you. So, it is less likely that your recipients mark your emails as spam.
  • This increases your reputation with the Email Service Providers. And it’s less likely that they filter your emails and not allow them to be delivered to your recipients. Which increases your deliverability.
  • Lastly, SendGrid automatically attaches an unsubscribe link to the emails sent through it.

Please follow this link to authenticate your domain => https://docs.sendgrid.com/ui/account-and-settings/how-to-set-up-domain-authentication

4- Enable the Event Webhook in SendGrid

You’ve reached a step where you need to enable the event webhook in SendGrid.

5- Enable SendGrid on aNinja web app

  • And enable the rule: “Enable SendGrid for single and bulk email sequences”

  • Lastly, enter the SendGrid API key (don’t forget to click on the refresh button next to the input)Enabling SendGrid for your Transactional Emails
  • Once you’ve enabled SendGrid on your aNinja web app, all single and bulk email sequences will start being sent through the SendGrid service.

Our support team is happy to assist you with any questions you may have. Just leave us an email at support@aninja.com

Troubles in sending Bulk Email Sequences

If you overpass the daily limit of your email provider, you will face troubles in sending bulk email sequences

The standard email sending limit is 2000 emails per day, based on your email provider.

Having troubles sending your bulk email sequences?

You might need to check the following:

Still unable to re-launch your bulk email sequences?

For a large number of daily emails, we highly recommend you process your run through our transactional email processor SendGrid. You can enable it directly from your aNinja account > Settings > Global Settings.

Or send us an email at support@aninja.com. We’re happy to assist you.

aNinja Templates

aNinja Templates including Text (SMS), Email, or Notes templates are available to easily re-use copy in different situations.

When replying or forwarding an email, if you select a template, it replaces the old communicated messages with the pre-defined text saved in the template.

Create a Text Template

  • On the left sidebar, click on the Automations icon
  • Choose Templates
    • Go ahead and click on the help (?) icon next to Templates. It will redirect you to a short youtube video to get an overview of the templates.
    • aNinja Templates
  • Select the Text tab
  • Choose Add Text Template
  • When typing your text, there’s a counter at the bottom that counts the characters that you’re adding to your text. The SMS industries consider every 160 characters as a segment. If you exceed 160 characters, the segment counter will automatically change to 2.  And you will be billed accordingly.
  • Add an Unsubscribe link 
  • Once you’ve saved your Text Template, you can re-use it on a Lead view, in Text Sequences, or in Triggers

Create an Email Template

Create a Note Template

  • On the left sidebar, click on the Automations icon
  • Choose Templates
  • Select the Note tab
  • Choose Add Note Template
  • Once you’ve saved your Note Template, you can re-use it on a Lead view to speed-up adding Notes.

Some ideas for Note Templates include meeting minutes! 

Have any specific questions on aNinja Templates? Please send an email to our support team at suppot@aninja.com. We will happily assist you!