Tag: IMAP

Connect your email with aNinja using the Custom IMAP settings

Post author By Rita
Post date October 20, 2022

Connect your Email with aNinja to start sending emails to your leads. If you don’t know your email provider, or can’t find it listed in aNinja, you can use your email configuration info or the server settings to connect your email with aNinja using IMAP.

It’s important to complete the 2 steps of the authorization for your email to sync properly.

Connect your Email with aNinja using IMAP

On the left sidebar, click on Settings > Email Accounts

If you already have an email account saved and want to complete the authorization, click on the edit pen next to the email. Then go to step 2 —> Connect/Re-auth.
Otherwise, go ahead and create an email account. Click Add Email Account.

Step 1

Fill in the following fields: Name and Email

And hit Update

Step 2

Click Connect / Re-auth

Connect your Gmail with aNinja

Scroll down and click on “See all providers“

Then hit “Custom IMAP settings“

Type your password.
Fill in the email configuration info under Server Information, to log in with IMAP.
- You can find the email configuration in your email under “Server Settings”.

Lastly, hit Login.

Once set up, your Email account would show up running under the status.

Note! It is very important to complete the 2 steps for the email to sync properly.

Configuring iOS email with Rackspace

Post author By Rita
Post date July 1, 2022

Configuring iOS email with Rackspace allows you to send and receive emails using iOS.

Let’s look at how you can use the Rackspace settings to configure your iOS email.

Configuring your iOS email with Rackspace

Visit Settings and tap Passwords and Accounts. In this example, we are using the Mail app for iOS 13.

2. Next, tap Add Account.

3. Select Other at the bottom.

4. Tap Add Mail Account.

5. In the next screen, enter the following information:

Name: Your Name or Business Name
Email Address: Your Mailbox Email Address
Password: Your Mailbox Password
Description: Anything you’d like!

Once done, click Next.

6. Next, enter the following information, the previously entered information should already be prefilled from the last section.

Email Protocol: IMAP

Incoming Mail Server

Host Name: secure.emailsrvr.com
Username: Your Mailbox Email Address
Password: Your Mailbox Password

Outgoing Mail Server

Host Name: secure.emailsrvr.com
Username: Your Mailbox Email Address
Password: Your Mailbox Password

Once done, tap Next.

7. On the next screen, you will need to ensure that the Mail feature is enabled and then hit Save to save your configurations.

Congratulations! You have successfully configured your Rackspace mailbox with the iOS Mail application. The syncing process between the Mail client and your mailbox may take some time based on the amount of email data to be fetched.

Configuring Mozilla Thunderbird email with Rackspace

Post author By Rita
Post date July 1, 2022

Configuring Mozilla Thunderbird email with Rackspace allows you to send and receive emails using Mozilla Thunderbird.

Let’s look at how you can use the Rackspace settings to configure your Mozilla Thunderbird email.

What is Rackspace email

Rackspace Email is an affordable, business-class email hosting solution with any time, anywhere access and a 100% uptime guarantee; all backed by industry-leading SLA and administrator access to the team of email hosting experts, 24x7x365.

Moreover, users can access their email using Outlook, their mobile phones, or through the webmail application.

Configuring your Mozilla Thunderbird email with Rackspace

First, Sstart by launching Thunderbird. If this is the first time you’ve opened the Thunderbird, you’ll see a Welcome page prompting you to set up an existing email account.

Your Name: Your Name or Business Name
Email Address: Your Mailbox Email Address
Password: Your Mailbox Password

Once done, click Manual Config.

If you’ve used the Thunderbird before, then go to Menu > New > Existing Mail Account.

2. Then, in the current window, enter the following information to match the image below:

Incoming

Email Protocol: IMAP
Server hostname: secure.emailsrvr.com
Port: 993
SSL: SSL/TLS
Authentication: Autodetect

Outgoing

Email Protocol: SMTP
Server hostname: secure.emailsrvr.com
Port: 465
SSL: SSL/TLS
Authentication: Autodetect

Once done, click Re-test.

3. Once testing is successful, you can click Done to finish the setup.

That’s it! You have now set up Mozilla Thunderbird to work with your Rackspace mailbox. But the syncing process between Thunderbird and your mailbox may take some time based on the amount of email data to be fetched.

Configuring Microsoft email with Rackspace

Post author By Rita
Post date July 1, 2022

Configuring Microsoft email with Rackspace allows you to send and receive emails using Microsoft.

Let’s look at how you can use the Rackspace settings (IMAP & SMTP) to configure your Microsoft email.

What is Rackspace email

Moreover, users can access their email using Outlook, their mobile phones, or through the webmail application.

Configuring your Microsoft email with Rackspace

Open Mail from the Windows Start Menu.

2. If this is the first time you’ve opened the Mail app, you’ll see a Welcome page. Tap Add Account to get started.

If you’ve used the Mail app before, then go to Settings > Manage Accounts > Add Account.

3. Choose Other Account.

4. Enter your Mailbox Email Address.

5. Next, define the Name you wish to use while sending messages.

6. Enter your Mailbox Password.

That’s it! You have successfully configured your Rackspace mailbox with the Windows Mail client. The syncing process between Windows Mail and your mailbox may take some time based on the amount of email data to be fetched.

Configuring Outlook email with Rackspace

Post author By Rita
Post date July 1, 2022

Configuring Outlook email with Rackspace allows you to send and receive emails using Outlook.

Let’s look at how you can use the Rackspace settings to configure your Outlook email.

Configuring Outlook with Rackspace email

Launch Microsoft Outlook. In this demonstration, we are using Microsoft Outlook 2016.

2. If this is the first time you’ve opened Outlook, you’ll see a Welcome page. Click Next to get started.

If you’ve used Outlook before, then go to File > Add Account.

3. Select Yes when prompted about setting up Outlook to connect to an email account and click Next.

4. Select Manual Setup or Additional Server Types and hit Next.

5. Select Manual Setup or Additional Server Types and click Next.

6. In the Add Account window, enter the following information:

User Information

Your Name: Your Name or Business Name
Email Address: Your Mailbox Email Address
Account Type: IMAP
Incoming Mail Server: secure.emailsrvr.com
Outgoing Mail Server: secure.emailsrvr.com

Logon Information

User Name: Your Mailbox Email Address
Password: Your Mailbox Password

Enabling IMAP in Yahoo mail

Post author By Rita
Post date May 18, 2022

Enabling IMAP in Yahoo mail allows you to use IMAP (Internet Message Access Protocol) to sync your Yahoo Mail on aNinja app.

Overview of IMAP Protocol

IMAP is a protocol that allows you to download email messages from your Yahoo Mail server. It also allows you to access them with desktop email clients like Outlook/ Mac Mail and/or mobile email clients. So, you can configure Yahoo Mail on any standard IMAP email client using the IMAP and SMTP Server Settings.

Moreover, IMAP allows a two-way synchronization between the email clients and your Yahoo Mail account. It means that you can access the same account from multiple email clients.

Yahoo Mail IMAP Settings

To access Yahoo Mail seamlessly in an email program, open the program’s new account section, and enter these settings:

Yahoo Mail IMAP server: imap.mail.yahoo.com
IMAP port: 993
IMAP TLS/SSL: yes
IMAP username: Your full Yahoo Mail address
IMAP password: Your Yahoo Mail password or app password

Yahoo Mail SMTP Settings

Yahoo Mail SMTP server: smtp.mail.yahoo.com
SMTP port: 465 (try 587 as an alternative)
SMTP TLS/SSL: yes
SMTP username: Your complete Yahoo Mail address
SMTP password: Your Yahoo Mail password

Enabling IMAP in Yahoo mail

Sign in to Yahoo Mail.
Go to your “Account security” settings.
Turn on Allow apps that use less secure sign in.

Use 2-step with phone verification

You will receive a text or a call with a new code that you need to enter at sign-in.

First, sign in to your Account Security page.
Next to “2-Step Verification,” click Turn on 2SV.
Then, click Get started.
Select Phone number for your 2-step verification method.
Lastly, follow the on-screen prompts to complete the process.

IMAP/SMTP Password in Yahoo mail

Follow these steps only if you have 2-Step-Verification enabled:

First, position the mouse cursor over your name in the top Yahoo! Mail navigation bar.
Then, select Account Info on the page that appears.
Open the Account Security category.
Select Generate App password under Account security.
Click “Get started”
Type your app’s name (aNinja)
And click Generate password
Use the generated password which is being displayed both in IMAP and SMTP sections in your email account settings.
Lastly, click Done.

Enabling IMAP in iCloud mail

Post author By Rita
Post date May 17, 2022

Enabling IMAP in iCloud mail allows you to use IMAP (Internet Message Access Protocol) to sync your iCloud Mail into aNinja app.

Overview of iCloud

Apple’s iCloud email is a great free service that is configured automatically on Macs and iDevices. If you work on multiple platforms or with non-Apple email programs, however, you’ll have to manually configure access.

Note that other forms of email, such as POP and Exchange, are not compatible with iCloud. So, make sure your email application or operating system supports IMAP email accounts.

iCloud Email IMAP settings

Email Settings

Port Number

iCloud IMAP Incoming mail server:

imap.mail.me.com

993, requires SSL

143, non-secure

iCloud SMTP Outgoing mail server:

smtp.mail.me.com

587, requires SSL

465, non-secure

Configure IMAP settings for incoming mail

First, enter the IMAP Server Name: imap.mail.me.com
Then, set SSL to “Yes”
Set the Port to 993
And, se your full iCloud email address as your user name; for example: myname@me.com
Lastly, enter your iCloud password, which is case-sensitive, in the password field

Set up your SMTP settings for outgoing mail

First, enter the SMTP Sever Name: smtp.mail.me.com
Then, choose “Yes” to SSL
Set the Port to 587
And, choose “Yes” to SMTP Authentication
Use your full iCloud email address as your user name; for example: myname@me.com
Lastly, enter your iCloud password, which is case-sensitive, in the password field

2 Factor Authentication in iCloud Mail

To generate and use app-specific passwords, your Apple ID must be protected with two-factor authentication.

First, choose Apple menu  > System Preferences, then click Apple ID/ iCloud.
Then, click Password & Security under your name.
Lastly, hit Turn On Two-Factor Authentication.

Generating iCloud Mail App Password

If you wish to sync your iCloud email in aNinja, then you will need to generate an app password.

Sign in to appleid.apple.com.
In the Sign-In and Security section, click App-Specific Passwords.
Click Generate an app-specific password or click , then follow the steps on your screen.

After you generate your app-specific password, enter or paste it into the password field of aNinja.

Enabling IMAP in Zoho mail

Post author By Rita
Post date May 16, 2022

Enabling IMAP in Zoho mail allows you to use IMAP (Internet Message Access Protocol) to sync your Zoho Mail on aNinja app.

Overview of IMAP Protocol

IMAP is a protocol that allows you to download email messages from your Zoho Mail server. It also allows you to access them with desktop email clients like Outlook/ Mac Mail and/or mobile email clients. So, you can configure Zoho Mail on any standard IMAP email client using the IMAP and SMTP Server Settings.

IMAP allows a two-way synchronization between the email clients and your Zoho Mail account. It means that you can access the same account from multiple email clients.

Zoho Mail IMAP Server Details

You can configure your Zoho Mail account on any standard IMAP client with the configuration details given below.

Incoming Server Settings (Personal users with an email address, username@zoho.com):

Incoming Server Name: imap.zoho.com
Port: 993
Require SSL: Yes
Username: username@zoho.com

Incoming Server Settings (Organization users with a domain-based email address, you@yourdomain.com):

Incoming Server Name: imappro.zoho.com
Port: 993
Require SSL: Yes
Username: you@yourdomain.com

Outgoing Server Settings: (Personal users with an email address, username@zoho.com):

Outgoing Server Name: smtp.zoho.com
Port: 465 with SSL or
Port: 587 with TLS
Require Authentication: Yes

Outgoing Server Settings (Organization users with a domain-based email address, you@yourdomain.com):

Outgoing Server Name: smtppro.zoho.com
Port: 465 with SSL or
Port: 587 with TLS
Require Authentication: Yes

User Name: Enter your Zoho username or your complete Zoho Mail address. If your domain is hosted with Zoho, then your email address will be in the format you@yourdomain.com.

Email Address: Enter Your Zoho Mail address. If your domain is hosted with Zoho, then your email address will be in the format you@yourdomain.com.

Password: Enter your Zoho account password. You might require an Application-specific Password if Two-factor Authentication is enabled.

Enabling IMAP Access

To enable IMAP Access for your email account:

First, log in to Zoho Mail
Then, go to Settings
Navigate to Mail Accounts and click the respective email address from the left listing.
Lastly, under the IMAP section, check the IMAP Access box.

IMAP/SMTP password in Zoho mail

Follow these steps only if you have 2-Step-Verification enabled.

First, log in to Zoho Accounts
From the left menu, navigate to Security and click App passwords
Then, click Generate New Password.
You will have to give a name the name of your application for future reference. Enter the name and click Generate.
Lastly, your password will be generated. And you can use it to log in from one application.

Note:

The device-specific password will be displayed only once and will not be displayed again.
When providing the password to your email clients, enter it without any spaces.
You can delete an application-specific password whenever you longer use that device or application or want to revoke access to that application.

Enabling IMAP in AOL mail

Post author By Rita
Post date May 13, 2022

Enabling IMAP in AOL mail allows you to use IMAP (Internet Message Access Protocol) to sync your AOL Mail into aNinja app.

Overview of IMAP protocol

IMAP allows us to sync aNinja and your account to keep the information in both places identical. This means that anything you do with messages or folders in your account at mail.aol.com will also occur in the app (and vice versa).

Below are the IMAP server settings you’ll need to use for AOL Mail and links to common email app setup instructions.

Incoming mail server (IMAP): imap.aol.com

Outgoing mail server (STMP): stmp.aol.com

Enabling IMAP in AOL mail

Please follow these steps to enable IMAP in AOL mail:

Check that IMAP is turned on

Sign in to your AOL account information page.
Click Account Security
Turn on “Allow apps that use less secure sign in”

IMAP/SMTP password in AOL mail

Follow these steps only if you have 2-Step-Verification enabled.

Go to the Account security page.
If prompted, sign in to your account.
Click Generate App Password
Then, click Genetate
Use the generated password which is being displayed both in IMAP and SMTP section, in your email account settings in Hotter.

Email account with custom IMAP

Post author By Rita
Post date March 29, 2022

In this article, we show you how you can set up an email account with custom IMAP.

POP v/s IMAP

When setting up a mail client such as Microsoft Outlook, Mac Mail, iPhone, or Android, you will need either enter POP or IMAP server settings.

POP (Post Office Protocol) stores the emails on a single device and not on the server. POP doesn’t support public folder access, as folders are only accessed from the client’s device. Which does not enforce aNinja’s vision for mobile data access.

Whereas IMAP (Internet Message Access Protocol) is an internet protocol that lets you sync your email inbox across multiple devices. Basically, IMAP is a protocol that allows aNinja to synchronize the email messages view. So that if you communicate by email with your lead/customer (whether from aNinja, your email client, or anywhere), you will have all the relevant emails for that lead centralized in the aNinja lead view, as well as available in your email clients.

Below are the settings you need for the email product.

IMAP

These are the instructions for the Unsecured Setup (not recommended):

IMAP Server Name: mail.name.com
IMAP Port: 143
SMTP Server Name: mail.name.com
SMTP Port: 25 or 80

These are the instructions for the Secured Setup (SSL):

IMAP Server Name: mail.name.com
IMAP Port: 993
SMTP Server Name: mail.name.com
SMTP Port: 587 (for TLS) or 465 (for SSL)

Note: These settings are not valid for email accounts associated with a hosting plan.

For the setup, the username will be your email address and the password will be your email address password.

Lastly, have any specific questions about setting up your email account with custom IMAP? Leave an email to our Support team at support@aninja.com. We’re more than happy to assist you!