aNinja Activities Logs

You can audit the activities and interactions made on your aNinja account. In the aNinja activities logs report, you can see all the incoming and outgoing calls, emails, and texts and the triggers you have launched.

Accessing aNinja Activities Logs reports

• On the left sidebar, click on Settings > Logs

Activities Logs

• Calls
  • You can see the details of the incoming and outgoing calls, including the lead ID, duration and date of the calls.
  • You can also listen to the recordings of the conversations.
• Emails
  • Here are saved all the details on the incoming and outgoing emails, including the sequences and their statuses.
• Texts
  • You can see the details of the incoming and outgoing texts, including the sequences and their statuses.
• Audit Log
  • As an admin user, this option allows you to see the activity of the users in searching for leads using smartlists or from the top navigation bar, and the lead view that the users opened.